Duties and Skills of Traffic Marshalls and How to Become One

Have you ever wondered who those folks in high-visibility vests waving their arms and guiding vehicles around construction sites and busy event venues are? They are traffic marshals and are crucial in ensuring safety and order. 

But what exactly does a traffic marshal do, and how can one become one? This blog dives into the role, the steps to becoming a traffic marshal, the essential skills needed, their duties and responsibilities and the differences between traffic marshals and traffic officers. Let’s get started!

The Role of a Traffic Marshal

Traffic marshals, also known as banksmen, are responsible for directing vehicular traffic, particularly in areas where large vehicles operate. These could be construction sites, event venues, or busy loading bays. Their objective is to ensure the safety of pedestrians, drivers and workers. They guide vehicles in and out of sites, ensuring all movements are conducted safely and efficiently. This role requires vigilance, clear communication and a good understanding of traffic management principles.

How to Become a Traffic Marshal

Becoming a traffic marshal is relatively straightforward, especially with the availability of online courses. Here’s a step-by-step guide:

  1. Meet Basic Requirements: Ensure you meet any basic requirements for the role. This typically includes being over a certain age (usually 18), having good physical health and sometimes having a clean driving record.
  2. Undergo Training: An online traffic marshal course covers all necessary skills and knowledge required for the job, such as traffic management, signalling, safety protocols and legal responsibilities. These courses typically also include assessment and certification.
  3. Pass the Assessment: At the end of the course, there will usually be an assessment to test your understanding. Passing this assessment is crucial to becoming certified.
  4. Obtain Your Certification: You will receive a certification once you pass the assessment. This certification proves that you are qualified to work as a traffic marshal.
  5. Look for Job Opportunities: You can apply for traffic marshal positions with your certification. These jobs are often available in construction companies, event management firms and other organisations that require traffic control.

Critical Skills for a Traffic Marshal

Certain skills are essential to be effective in this role. Here’s a look at some of the critical skills needed, with a focus on workplace transport safety risk assessment:

Attention to Detail

Traffic marshals need to be keen observers. They must notice and react to potential hazards quickly, ensuring the safety of everyone on site. This vigilance helps prevent accidents and keeps operations running smoothly.

Communication Skills

Traffic marshals must communicate clearly and concisely. They must give clear instructions to drivers and pedestrians, ensuring that everyone understands and follows safety protocols. Effective communication prevents misunderstandings that could lead to accidents.

Risk Assessment

A good traffic marshal can assess risks on the spot. They need to identify potential dangers and take steps to mitigate them, such as rerouting vehicles or implementing additional safety measures. Understanding workplace transport safety risk assessments helps recognise and address these risks promptly and effectively to control potential hazards and ensure compliance with the law.

Physical Fitness

The job often requires standing for long periods and sometimes quick movements. Being physically fit helps traffic marshals perform their duties efficiently and ensures they can react swiftly. Physical endurance is also necessary for managing the role’s demands without fatigue.

Problem-Solving Skills

Traffic marshals often face unexpected situations that require quick thinking. Thinking on your feet and finding solutions is important for maintaining safety and order. Effective problem-solving ensures that issues are resolved promptly, minimising disruptions and potential hazards.

Knowledge of Safety Regulations

Understanding and adhering to safety regulations is a must for traffic marshals. This ensures all actions are within legal and safety guidelines, protecting workers and the company from legal issues. Knowledge of these regulations also helps implement best practices for safety and efficiency.

Traffic Marshals’ Duties and Responsibilities

Traffic marshals have a wide range of duties and responsibilities. Here are some of the key ones:

Directing Traffic

Their primary duty is to manage and direct the flow of vehicles. This includes guiding drivers to ensure safe manoeuvring through tight or hazardous areas. By directing traffic, they prevent congestion and reduce the risk of accidents.

Ensuring Safety

Traffic marshals must ensure that all vehicle movements are safe for drivers and pedestrians. This includes constantly monitoring the site for potential hazards, such as obstacles or slippery surfaces and addressing them immediately.

Communicating with Drivers

They communicate with drivers to provide clear instructions, ensuring smooth and safe vehicle operations. This can include using hand signals, radios, or other communication devices to relay precise and timely information.

Monitoring Vehicle Movements

Keeping an eye on all vehicle movements within their designated area is crucial to preventing accidents. This involves being aware of the positions and paths of vehicles at all times and intervening when necessary to avoid collisions or unsafe situations.

Conducting Safety Checks

Traffic marshals regularly check the site to ensure all safety measures function correctly. This includes inspecting barriers, signs and other safety equipment so that they meet safety standards and are correctly positioned.

Assisting with Loading and Unloading

Safely loading and unloading vehicles is a crucial responsibility. Traffic marshals ensure that all safety protocols are followed during these operations to prevent accidents, such as securing loads properly and keeping pedestrians at a safe distance.

Reporting Incidents

Documenting and reporting any incidents or near-misses to the relevant authorities or supervisors is essential. This helps identify patterns or hazards that must be addressed to prevent future incidents and ensures that proper records are kept for accountability and improvement.

Differences Between a Traffic Officer and a Traffic Marshal

While traffic officers and marshals manage traffic, their roles and responsibilities differ significantly.

  • Scope of Work: Traffic officers typically have a broader scope of work. They manage traffic on public roads, enforce traffic laws and respond to accidents. On the other hand, traffic marshals usually work in specific sites like construction areas or event venues.
  • Authority: Traffic officers have more authority. They can issue fines and enforce traffic laws. Traffic marshals need this authority to guide and ensure safety within a specific area.
  • Training and Certification: Becoming a traffic officer requires more extensive training and certification compared to a traffic marshal. Traffic officers often need to undergo police or law enforcement training.
  • Work Environment: Traffic officers work in various environments, including urban and rural roads. Traffic marshals are typically found in controlled environments like construction sites or event venues.

Being a traffic marshal is a responsible and crucial role. They ensure safety and efficiency in areas with heavy vehicle movement. Becoming one involves meeting basic requirements, passing an assessment and obtaining certification. 

If you are looking for a job that combines responsibility, safety and the satisfaction of ensuring smooth operations in busy environments, consider becoming a traffic marshal. It’s a rewarding role that is vital in maintaining order and safety.

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